Frequently Asked Questions

Where is Witch City Threads based?

We’re proudly inspired by the mysterious charm of Salem, Massachusetts — also known as the Witch City. Our designs reflect its bold and creative spirit.

What type of products do you sell?

We specialize in premium graphic tees, cozy hoodies, and durable totes, all designed with a modern, mystical twist that celebrates individuality and self-expression.

Do you offer international shipping?

Yes! We ship worldwide so you can wear the Witch City wherever you are. Shipping costs and delivery times vary by location.

How long will my order take to arrive?

Orders are typically processed within 2–4 business days. Delivery times depend on your location, but you’ll receive tracking information as soon as your order ships.

What is your return policy?

We accept returns within 14 days of delivery for unworn, unwashed items with original tags attached. Visit our Return Policy page for full details.

Can I customize my order?

Currently, all our items come as designed — but we’re working on launching custom design options soon! Stay tuned for updates.

How should I care for my clothing?

To keep your Witch City Threads looking their best, wash inside-out in cold water and tumble dry on low. Avoid ironing directly on prints.