Privacy policy

Privacy Policy

Welcome to Witch City Threads — where style meets a little bit of Salem magic. Protecting your privacy is important to us, and this policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit witchcitythreads.com, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about:

We refer to this automatically-collected information as “Device Information.”

We also collect Order Information, which includes:

How We Use Your Information

We use your information to:

Process and fulfill orders, including payment processing, shipping, and confirmation emails.

Communicate with you regarding your order or customer support inquiries.

Screen orders for potential risk or fraud

Provide you with updates, promotions, and new product information (only if you’ve opted in)

Sharing Your Information

We only share your information with trusted third parties to help us operate our business. For example:

Shopify powers our online store and processes your data according to their privacy policy: Shopify Privacy Policy

Payment processors (such as PayPal, Stripe, or Shopify Payments) securely handle transactions.

Shipping partners help deliver your orders.

We may also share information to comply with applicable laws or respond to lawful requests (such as a subpoena or court order).

Cookies

Our website uses cookies to improve your browsing experience, personalize content, and analyze site traffic. You can disable cookies in your browser settings at any time, though some parts of the site may not function properly without them.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.

Request correction or deletion of your data.

Withdraw consent to marketing communications.

To exercise any of these rights, please contact us at info@witchcitythreads.com 

Data Retention
We retain order information for our records unless and until you ask us to delete it.

Security
We use SSL encryption and secure servers to keep your personal data safe. While no online system is 100% secure, we take every reasonable precaution to protect your information.

Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated date will always be shown at the top.